Premieres Requests – Notification Issues

Resolved
Resolved
After 1 day and 39 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 1 hour and 43 minutes

Our vendor has resolved the issue and we are beginning to receive and process requests as normal. There may be a short delay while these requests process.

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Identified

Due to an outage with one of our vendors, notices related to YouTube Premieres are not being sent as expected. This is only impacting requests via the form; setting Premieres in Vevo Backstage is not impacted.

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Began at:

Affected components
  • Backstage
    • YouTube Premieres
  • Vevo Support