Intermittent Failures From DNS

After 1 week, 1 day, 1 hour, and 8 minutes

We've now resolved the incident. Thanks for your patience.

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After 1 week, 3 hours, and 13 minutes

We've fixed the core issue, and are monitoring.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 23 hours and 43 minutes

We are still experiencing intermittent DNS issues. This impacting all of Vevo services, including Syndication Premiere embed players. We are advising labels to request unlisted YouTube links in lieu of using the embedded player to avoid issues. Request an unlisted YouTube link for your video by contacting Content Operations.

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We're investigating intermittent errors in all Vevo systems caused by DNS issues which may be causing pages in Vevo Admin/CMS/Backstage to fail to load or not display properly.

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Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool