We've now resolved the incident. Thanks for your patience.

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A number of AWS systems are now back online and recovering. We are working on our own internal recovery and will continue to provide updates.

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We are currently experiencing issues related to a widespread AWS outage. This is currently affecting Backstage Video Info and Ingestion- including asset tracking. We apologize for any inconvenience and will provide updates as the investigation continues.

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Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Videos