Interruptions & Delays for Channel Updates

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Updated

We are still working to resolve this issue. As of now, and until further notice, ArtistVEVO YouTube Channel creations and updates are not available.

Updated

We are still experiencing an outage that is impacting the following features:

  • ArtistVEVO YouTube Channel Creation
  • ArtistVEVO Channel Updates (including avatars, banners, descriptions, AdWords linking, etc.)
Identified

Due to a Google captcha issue, actions like Channel Creation and updates made to avatars, banners, and other channel-level metadata will be paused while our engineers work to resolve the matter. Creating and updating Premieres for videos are also impacted while the team works on the fix.

Began at:

Affected components
  • Backstage
    • Channel Assets Tool
    • Channel Creation Requests
  • YouTube