No Video Data / Backstage Videos Not Loading

Resolved
Resolved

Backstage video data loading issues have now been resolved and are displaying as expected. Thanks for your patience.

Updated

As we continue to investigate, we are pausing feed deliveries. Any feed deliveries will be queued and processed once the issue is resolved.

Investigating

We're investigating an issue that is impacting Vevo Backstage. When trying to load a video, details may not load properly and the website may display "No video data". We are investigating.

Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool
    • Channel Creation Requests