Ingestion/Publishing Outage

Resolved
Resolved
After 4 days, 15 hours, and 34 minutes

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering
After 20 hours and 15 minutes

The outage with Amazon AWS, impacting Vevo's systems yesterday has caused a backlog in publishing. Please leave a longer time than usual for videos to publish to youtube.

Avatar for
Resolved
After 17 hours and 30 minutes

The outage has been cleared and ingestion has resumed.

Avatar for
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 5 hours and 45 minutes

Our issue is directly related to an outage with Amazon AWS, impacting Vevo's systems. We are monitoring and awaiting a resolution. Additionally, and paused/held feed deliveries will be resumed once the outage is resolved.

Avatar for
Identified

We are experiencing an outage impacting ingestion and publishing, including to YouTube. Please refrain from attempting updates during this outage. Feed ingestion has been held and will be resumed once the outage completes.

Avatar for
Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool