Ingestion/Publishing Outage

After 4 days, 15 hours, and 34 minutes

We've now resolved the incident. Thanks for your patience.

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After 20 hours and 15 minutes

The outage with Amazon AWS, impacting Vevo's systems yesterday has caused a backlog in publishing. Please leave a longer time than usual for videos to publish to youtube.

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After 17 hours and 30 minutes

The outage has been cleared and ingestion has resumed.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 5 hours and 45 minutes

Our issue is directly related to an outage with Amazon AWS, impacting Vevo's systems. We are monitoring and awaiting a resolution. Additionally, and paused/held feed deliveries will be resumed once the outage is resolved.

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We are experiencing an outage impacting ingestion and publishing, including to YouTube. Please refrain from attempting updates during this outage. Feed ingestion has been held and will be resumed once the outage completes.

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Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool