Interruptions for Channel Creation & Updates

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Additional features are now impacted by this outage including the Channels tab in Vevo Backstage. We are working with YouTube to resolve.

Identified

We've confirmed with YouTube this outage is impacted by a security update on their system that is limiting us from communicating with the platform. Because of this, Channel Creation is unavailable and we do not have a workaround at this time. Additionally, other functions including channel updates and merch cards are also impacted. Content updates and submissions are not impacted.

Investigating

We are experiencing an outage that is impacting the following features:

  • ArtistVEVO YouTube Channel Creation
  • ArtistVEVO Channel Updates (including avatars, banners, descriptions, AdWords linking, etc.)
Began at:

Affected components
  • Backstage
    • Cards Tool
    • Channel Assets Tool
    • Channel Creation Requests
  • YouTube