Failed Deliveries to YouTube

Resolved
Resolved
After 4 days, 23 hours, and 29 minutes

We've now resolved the incident. Thanks for your patience.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 days, 6 hours, and 45 minutes

We have reconciled all content originally impacted by this outage and all content should now have proper YouTube IDs. We are continuing to monitor and ensure all conflicts are resolved.

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Recovering
After 23 hours and 13 minutes

The patch has been implemented and new deliveries are processing normally. However, content that was delivered during the outage is still being reconciled. Those impacted were delivered successfully to YouTube but the YouTube URLs (IDs) are not reflected or visible in Vevo Admin/CMS/Backstage. Because of this, updates (including takedowns) are not possible. Please contact Vevo Content Ops with any urgencies.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 9 hours and 43 minutes

We are working towards a solution for this issue. Please also note, content is publishing to YouTube but not being reflected (including the YouTube ID/URL) to the content. This also means once new content is published, we are unable to send additional updates. Please adjust workflows accordingly.

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Identified
After 22 minutes

An update was pushed to YouTube's system that has caused errors in Vevo systems. We are working on a patch.

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Investigating

We're investigating an issue regarding YouTube deliveries on new content.

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Began at:

Affected components
  • YouTube