Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

The outage is related to issues with our vendor, AWS. Ingestion and publishing (via feed) is not impacted at this time, however, due to the nature of the outage, we are continuing to monitor our stability.

Investigating

We're investigating errors trying to load video information in Vevo Backstage. This may be related to an outage with our vendor, AWS.

Began at:

Affected components
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool
    • Channel Creation Requests