Issues updating channels reported

Resolved
Resolved
After 1 week, 4 hours, and 38 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 5 days, 23 hours, and 56 minutes

We've fixed the core issue with CMS updates. Please contact content@vevo.com with any channel you can not update.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 day, 4 hours, and 19 minutes

We are still investigating issues with errors in CMS this now includes errors in searching VEVO channels.

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Investigating

We have had reports of failing channel updates via CMS. We are investigating these issues. Please send urgent updates to content@vevo.com

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Began at:

Affected components
  • Backstage
    • Pre-Release Embeds
    • Cards Tool
    • Channel Assets Tool