Issues updating channels reported

After 1 week, 4 hours, and 38 minutes

We've now resolved the incident. Thanks for your patience.

Avatar for
After 5 days, 23 hours, and 56 minutes

We've fixed the core issue with CMS updates. Please contact with any channel you can not update.

Avatar for
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 day, 4 hours, and 19 minutes

We are still investigating issues with errors in CMS this now includes errors in searching VEVO channels.

Avatar for

We have had reports of failing channel updates via CMS. We are investigating these issues. Please send urgent updates to

Avatar for
Began at:

Affected components
  • Backstage
    • Pre-Release Embeds
    • Cards Tool
    • Channel Assets Tool