Issue accessing Video info for Backstage

After 1 day and 52 minutes

We've now resolved the incident. Thanks for your patience.

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After 7 hours and 23 minutes

We've fixed the core issue, and are waiting for things to recover.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 4 hours and 29 minutes

We're continuing to investigate the root cause of the outage in Vevo Backstage. This outage is impacting Videos [Search] and other related features, including Pre-Release Embeds.

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Reports of users not being about to view Video info in the backstage, We are currently investigating

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Began at:

Affected components
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool