Resolved
Resolved

All systems are now back online and operational.

Recovering

We've fixed the core issue, and are waiting for things to recover.

All systems remain down. Please note, this outage also impacts some customer-facing platforms including Vevo apps on TV platforms (FireTV, Roku, Apple TV, etc.)

Ingestion and Publishing is also impacted. Inbound deliveries from partners via DDEX feed are being held; manual updates are impacted.

Investigating

Engineering is investigating an outage impacting CMS and Backstage. Content Ops is investigating what additional services may be impacted.

Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Pre-Release Embeds
    • Cards Tool