CMS/Backstage Outage

Resolved
Resolved
After 1 hour and 38 minutes

All systems are now back online and operational.

Avatar for
Recovering
After 1 hour and 20 minutes

We've fixed the core issue, and are waiting for things to recover.

Avatar for
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 45 minutes

All systems remain down. Please note, this outage also impacts some customer-facing platforms including Vevo apps on TV platforms (FireTV, Roku, Apple TV, etc.)

Avatar for
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 6 minutes

Ingestion and Publishing is also impacted. Inbound deliveries from partners via DDEX feed are being held; manual updates are impacted.

Avatar for
Investigating

Engineering is investigating an outage impacting CMS and Backstage. Content Ops is investigating what additional services may be impacted.

Avatar for
Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Pre-Release Embeds
    • Cards Tool