Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

A number of AWS systems are now back online and recovering. We are working on our own internal recovery and will continue to provide updates.

Investigating

We are currently experiencing issues related to a widespread AWS outage. This is currently affecting Backstage Video Info and Ingestion- including asset tracking. We apologize for any inconvenience and will provide updates as the investigation continues.

Began at:

Affected components
  • Feed Delivery/Publishing
    • Ingestion
    • Publishing
  • Backstage
    • Videos