Premieres Requests – Notification Issues

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Our vendor has resolved the issue and we are beginning to receive and process requests as normal. There may be a short delay while these requests process.

Identified

Due to an outage with one of our vendors, notices related to YouTube Premieres are not being sent as expected. This is only impacting requests via the form; setting Premieres in Vevo Backstage is not impacted.

Began at:

Affected components
  • Backstage
    • YouTube Premieres
  • Vevo Support