We've now resolved the incident. Thanks for your patience.

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Vevo Engineering identified a firewall issue as the root cause to this issue. This has now been resolved and updates in Vevo Backstage should be operating as normal. We are working to identify any impacted/failed updates that may now be causing additional issues.

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The Engineering team has identified the cause for the errors and is working on a resolution.

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We're continuing to investigate this outage. There are no further updates at this time.

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We're investigating an issue that is causing updates in Vevo Backstage to fail, also creating incomplete workitems in Vevo Admin.

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Began at:

Affected components
  • Backstage
    • Videos
    • Pre-Release Embeds
    • YouTube Premieres
    • Thumbnail Optimization
    • Cards Tool
    • Channel Assets Tool
    • Channel Creation Requests