Resolved

All systems are now back online and operational.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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All systems remain down. Please note, this outage also impacts some customer-facing platforms including Vevo apps on TV platforms (FireTV, Roku, Apple TV, etc.)

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Ingestion and Publishing is also impacted. Inbound deliveries from partners via DDEX feed are being held; manual updates are impacted.

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Investigating

Engineering is investigating an outage impacting CMS and Backstage. Content Ops is investigating what additional services may be impacted.

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Began at:

Affected components
  • Feed Delivery/Publishing
    • Publishing
    • Ingestion
  • Backstage
    • Pre-Release Embeds
    • Cards Tool